Is Panama the next big nearshore CX outsourcing opportunity?
To the uninitiated, Panama is not well-known for its customer service, contact center and CX outsourcing industry.
In fact, Panama has been serving organizations for over two decades, and is one of fastest growing nearshore countries for U.S. based companies.
ready to make your move and outsource your customer experience program in 2021? – reach for us!
Contact center digital transformation has accelerated, which is good news for those organizations ready to take advantage of the innovations available.
smaller is better in the contact center BPO world, some experts say
As working remotely becomes more and more common for today’s workforce, many companies are turning to Business Process Outsourcing of their contact center as they’re being forced to rethink where, when and how their customer service programs will evolve to better serve their market.
